Thank you for the exceptional service in repairing the lenses of my glasses recently. You went above and beyond...
Rob S.,
I haven't been overly fond of wearing glasses until working with the Mayfair Optometric staff. I've gone from not wanting to wear my glasses to really enjoying the look, quality and feel of my new glasses. Having their professional assistance to pick from a wide selection of frames was really helpful and time saving. Within less than an hour, my decisions were made and the prescription order filled. As an added bonus, I have never received so many compliments on my glasses before. I've had Dr. Stephen Taylor as my trusted eye care specialist for more than 35 years. Given, the nature of my work as a professional photographer and multi-media specialist, I'm grateful to have such an amazing team of dedicated professionals to call on.
Frances, www.franceslitman.com
Thank you. I came to Mayfair Optometric Clinic for an eye exam. Who knew that could be such fun? Great People, Knowledgeable and Personable!
Rosemarie B,
I was referred to Mayfair Optometric. I saw Dr. Peddle today, and he was very thorough, and explained everything to me regarding my eye health and put any worries to rest. He was professional and kind. Michelle helped me order glasses She was very professional and helpful as well. I'm so glad that I found Mayfair Optometric.
Deanna N,
I have been a customer at Mayfair Optometric Clinic ever since I moved to Victoria five years ago. I have always felt as if my needs and concerns were made a priority by all staff members (from the friendly customer service team to Dr. Taylor). After every appointment I leave feeling that I have received the best eye care suited to my needs. I never hesitate to refer anyone to MOC because I know that they will get the best care and have all their needs met by the best staff!
Kailee B,
The team at Mayfair is the most professional, caring, helpful group of people that I have ever had the pleasure of dealing with. Dr Taylor has gone above & beyond to make sure that both my husband & I are well taken care of. Once, from Seattle, Dr Taylor set up an emergency appointment for my husband with one of his colleagues. That is what I call service!!! – Barbara Tocholke Turner Love Mayfair Optometric. The staff are always professional, efficient and very friendly. I now bring my kids for eye appointments and Dr Peddle is wonderful with them. Very much appreciate the free sunglasses for kids as well.
Natalie B,
I have seen both Dr Taylor and Peddle. They are knowledgeable and caring. The staff have been great too despite the negative posts. My whole family goes here and we wouldn't go anywhere else.
Chelsea L,
I wanted to let you know that I absolutely love my new progressive glasses as prescribed by Dr. Peddle! They are fantastic for my work in front of a computer and it’s so amazing to be able to see small print clearly again on my phone. They are amazing and my only regret is that I didn’t get them sooner! The new contacts are great too but I find I’m wearing the glasses much more that I ever have before. Thank you to everyone at Mayfair Optical who helped me.
LM,
In a time where customer service is at an all time low (in my experience) your office has consistently showed me what a great customer experience is supposed to be like. Your staff is always pleasant and professional and you make every visit a happy one. I live in Shawnigan Lake and I wouldn’t consider going elsewhere to save on time or money. Thank you again
JB,
I received a thank you card from you today, which reminded me that I neglected to email you to say thanks. Jewel was pure gold in helping me with my lenses. I appreciated her help and friendly demeanour. Dr. Taylor has been my eye guy for 26 years, I'm not going anywhere. Thanks again, see you in a couple of years.
Ian Y,
My husband and I moved to Victoria with our two young children a little over one year ago. Our oldest started kindergarten last September. We recently found out that her eyes needed to be examined so we took her to a place downtown. That office confirmed that she did need glasses and that they would have them made in 5-10 days. It's been 5 weeks now. 5 weeks!!! I was annoyed so I called Mayfair Optometric and went in with her prescription.... Melissa from the lab had my daughter's glasses made in 30 minutes!!!! 30 minutes!!! My girl is happy and can see clearly now! I am just blown away by the speedy service and care from the Mayfair Optometric team. Thank you all so much!!
Sara S,
Freshly baked cookies on Saturdays. Need I say more? I had read that Dr. Peddle was great with children, so this is why we chose to go see him. He was more than amazing with small children, as were the whole staff. Melissa even took the time to bounce my 9-month-old on her knee! Amazing and personal customer service. We will be customers for life - my daughter and husband both got glasses there.
Jennifer B,
A big thank you to Mayfair Optometric. The experience I've had with Sandy and Dr. Peddle has been tremendous. What a great staff and customer service. Highly recommend them. Thanks again!
Glen O,
These guys have the knowledge and experience combined with the care and time they spend with a client it is second to none in Victoria.
Jeff R,
I went in and ordered my glass. I must say the staff was awesome. Quick efficient and very friendly. This will be our new go to place.
Jacques O,
Classic....Kid..I need to get another book to read. I finished it and since my glasses ...I didnt have re-read a line over again. It was way easier and I enjoyed it. Me..internal voice oh good cause you are just finishing Grad 11. Good grief and I am so glad we made it to Dr Taylor. Better late than not.
LN,
I am SO grateful for the expert care I have received for a couple of decades now at Mayfair optometric clinic. I totally trust the whole team with the care of my eyes. Dr Taylor has been my eye doctor for all of that time. Brilliant care! Answers all of my questions. Thank you for taking the time and care to explain and to make sure all is OK with my vision. Today I was fit in to be seen when I had a concern about the health of one eyes. So appreciative. Would go to NO other place!
Jean H,
Exceptional customer service. I saw Dr. Taylor today, and he was very thorough, explained everything to me regarding my contacts and answered all my questions. I order glasses this morning and they were ready for me to pick up after work today. I couldn't believe how fast it was. Highly recommend to any and every one in need of contacts and glasses. Amazing people!
Brittany W,
The wonderful folks at Mayfair Optometric have been keeping me on the straight and narrow, and properly focussed, for almost 20 years. They always go above and beyond to keep my old glasses in good repair, no matter what condition they're in, or how long ago I got them. It probably costs them business, but it has earned them my undying loyalty.
Jim K,
I have keratoconus, a degenerative eye disease that requires special contact lenses to correct my vision. I have seen several optometrists in the past but for the past ten years I have only gone to Dr. Taylor. He is knowledgeable about the latest technology and products. He also listens and takes the time to explain what he is doing and why. I highly recommend Mayfair Optometric
Gordon M,
Congratulations to Mayfair Optometric Clinic on being a finalist for Chamber of Commerce Business of the Year (11-25 Employees)!!!!!!!! Well-deserved Mary Lou Newbold & Dr. Stephen Taylor! I changed over to Dr. Taylor for my eye care a couple years ago & have enjoyed exceptional service in eye examinations, booking appointments, and selection of multiple pairs of new glasses. Happily, I can now see -- I know that my eye health matters to Mayfair Optometric staff who look after me & keep me on track. Kudos for your success.